Contact Information
The Martz management team will respond to all feedback.
If you wish to address your issues on vehicle condition, comfort, of items needing repair, e-mail the Director of Maintenance.
If you wish to address Driver issues, Customer Service issues, schedule suggestions, please e-mail the Operations Manager.
If you have concerns about Terminals, Agents, or questions on tickets, e-mail the Terminal Manager.
If you have any questions on safety, e-mail the Director of Safety.
We appreciate your business, and will strive to bring you the best possible service.
You can also subscribe to our mailing list to see updates we post regarding our services.
General comments can be sent to comments@martzgroup.com
All Line Run Schedules, Scranton/Wilkes-Barre/Poconos/NYC/Atlantic City
For information on daily bus runs, please call one of the following numbers:
- Wilkes-Barre: 570-821-3800 or 800-233-8604
- Scranton: 570-342-0166
- Delaware Water Gap: 570-421-3040
- New York City: 800-233-8604
- Philadelphia: 800-233-8604
- Mt. Pocono: 570-839-7611
Martz Trailways Personnel
Dan Brunner, Director of Operations
For all questions, concerns, comments, on drivers please contact me.
| Phone | 570-821-3878 |
| Fax |
570-821-3811 |
| E-mail |
dbrunner@martzgroup.com |
| Address |
239 Old River Road Wilkes Barre, PA 18702 |
John Rice, Director of Safety
| Phone | 570-821-3859 |
| Fax |
|
| E-mail |
jrice@martzgroup.com |
| Address |
239 Old River Road Wilkes Barre, PA 18702 |
Lisa Rohland, Wilkes-Barre/Scranton Terminal Manager
| Phone |
570-342-3013 |
| Fax |
|
| E-mail |
lrohland@martzgroup.com |
| Address |
47 S. Washington St Wilkes-Barre, PA 18701 23 Lackawanna Ave Scranton, PA 18503 |
George Willis, Director of Maintenance
| Phone |
570-821-3882 |
| Fax |
570-821-3811 |
| E-mail |
gwillis@martzgroup.com |
| Address |
239 Old River Road Wilkes-Barre, PA 18702 |
Michelle Marshallsay, Charter Sales
| Phone |
800-432-8069 |
| Fax | 570-821-3811 |
| E-mail |
mmarshallsay@martzgroup.com |
| Address |
239 Old River Road Wilkes-Barre, PA 18702 |
Doug Forbes, Controller
| Phone |
570-821-3814 |
| Fax |
|
| E-mail |
dforbes@martzgroup.com |
| Address |
239 Old River Road Wilkes-Barre, PA 18702 |
Bob Chepalonis, General Manager
| Phone |
570-821-3838 |
| Fax |
570-821-3811 |
| E-mail |
rchepalonis@martzgroup.com |
| Address |
239 Old River Road Wilkes-Barre, PA 18702 |
Scott Henry, President
| Phone |
570-821-3838 |
| Fax |
570-821-3810 |
| E-mail |
shenry@martzgroup.com |
| Address |
239 Old River Road Wilkes-Barre, PA 18702 |




